On November 8, 2017, MPECU will be changing over to a new debit card program that offers you great benefits.
Access account information anywhere, anytime with SHAZAM BOLT$
Your new debit card will arrive later this month
Watch your mail—cards will be mailed out on October 20th. If you need to update your address, please do so by calling us at 218-336-1800.
You’ll receive a new PIN
An envelope with your new PIN will arrive in the mail a few days after your card. If you wish to customize your PIN, call 800-717-4923 to change your PIN using an interactive voice response system.
You can activate your new card in one of three ways
• You can activate your card over the phone by calling 800-717-4923 any time after receiving it, but it won’t work for transactions until November 8
• On or after November 8, use the card for a PIN-based transaction at an ATM
• On or after November 8, use the card for a PIN-based transaction at any business
Be sure to destroy your old card on November 8
Your old debit card will no longer function on November 8. Please destroy any previously issued MPECU debit cards on November 8.
Please notify all businesses that charge your debit card for recurring or automatic payments (such as internet providers or fitness centers) of your new card number when you receive it. Use of the old card on or after November 8 will cause your payment to decline and potentially interrupt your service.
MPECU is also introducing the SHAZAM BOLT$ app, which allows you to access balance information anytime, anywhere. SHAZAM BOLT$ adds another layer of protection to your debit card by allowing you to set up transaction or suspicious activity alerts.
SHAZAM BOLT$ can immediately alert you to potentially fraudulent activity for:
• A debit purchase for more than an amount you specify
• Any card-not-present debit transaction (i.e., phone, internet, mail)
• Any suspicious or high-risk transaction that occurs on your account
The newest feature is transaction control. With the quick tap of a button you’ll be able to block or unblock your card, without affecting previous transactions, if your card is stolen, goes missing or you just want to pause it while traveling. This feature not only provides you peace of mind, but also saves you the hassle associated with losing a card. Simply block your card until you find it, then unblock it for instant use. Users can also set up transaction level blocks for transactions over a specific dollar amount, internet and phone transactions and transactions outside the U.S. This fast and simple security feature takes fraud safety up a notch.
Download SHAZAM BOLT$ today on the Apple® App Store® or Google Play™ and follow the instructions.
We appreciate your business and we’re sure you’ll love your new debit card. If you have any questions, please contact us at 218-336-1800.